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United Group Logistics – Špedicija i Transport | Crna Gora

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Privacy Policy

This Privacy Policy explains how United Group Logistics (“Company”) collects, uses, and protects your personal data when you visit the website unitedgroup-logistics.me, contact us, or submit an inquiry via forms.

  1. Data Controller

Name: United Group Logistics
Address: Ul. Vladimira Rolovića, Bar, Montenegro
Tax ID (PIB): 03077535
Email: [email protected]
Phone: +382 (0) 30 311-290

  1. What data we may collect

We may collect contact information (such as name, company name, email, and phone number), as well as information you provide in your inquiry (e.g., the service you need, shipping route, shipment details, deadlines).
We may also process technical data about your website visit (e.g., IP address, browser/device, and access patterns) for security, analytics, and service improvement.

  1. Purposes of processing

We use your data to respond to inquiries and communicate with you, prepare offers and organize services (when applicable), maintain business communication records, improve the website and user experience, and comply with legal obligations where required.

  1. Legal basis for processing

We process data based on your request prior to entering into a contract (e.g., providing an offer), our legitimate interest (e.g., responding to inquiries and improving service quality), your consent when required (e.g., certain cookies), and legal obligations when applicable.

  1. Who we may share data with

We share data only when necessary to deliver services and comply with legal requirements. This may include logistics and transport partners (carriers, agents, terminals), competent authorities (e.g., customs authorities), and IT/hosting providers that maintain the website infrastructure and email communication.

  1. International data transfers

As part of international logistics operations, certain data may be shared with partners outside Montenegro. In such cases, we apply appropriate safeguards in line with applicable regulations and ensure data is processed only to the extent necessary.

  1. Data retention

We keep personal data only for as long as necessary for the purposes described in this Policy and for a reasonable period for business communication. Contractual and accounting records are stored in accordance with applicable legal retention periods.

  1. Cookies and analytics

The website may use cookies to enable functionality and to analyze website traffic. You can manage cookies through your browser settings. If we use third-party tools (e.g., analytics or embedded services), they may process technical data in accordance with their own rules and policies.

  1. Google Maps and third-party content

Our website may include embedded maps (e.g., Google Maps). Using such services is subject to the privacy rules of those third parties and may involve the processing of technical data (e.g., IP address).

  1. Data security

We apply reasonable technical and organizational measures to prevent unauthorized access, alteration, or loss of data. However, no system can be guaranteed as completely secure.

  1. Your rights

In accordance with applicable regulations, you may request access to your data, correction of inaccurate data, deletion where applicable, restriction of processing, or object to processing. For requests and questions, contact us at [email protected].

  1. Privacy of minors

This website is not intended for minors without supervision. We do not knowingly collect personal data from minors. If you believe such data has been submitted, please contact us so we can remove it.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any updates take effect when published on this page.

  1. Contact

For questions about privacy and data processing, contact:
[email protected] | +382 (0) 30 311-290

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